Privacy Policy

1. Introduction

PublicExchangeCenter ("we," "our," or "us") is dedicated to safeguarding your privacy. This document outlines our practices regarding the collection, usage, disclosure, and protection of your information when you visit publicexchangecenter.sbs or utilize our services for yacht chartering.

Your use of our services indicates your agreement to the data handling practices described in this document. We adhere to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

The types of personal details we gather include information you willingly supply when you:

• Reserve a yacht charter
• Reach out to us via our website or phone
• Subscribe to our newsletter
• Complete our website forms
• Join in surveys or promotional activities

The personal details collected might comprise:

• Identity and contact data (email, telephone, address)
• Transaction details (handled securely by external providers)
• Preferences and specifics related to the charter
• Secondary contact information
• Health-related specifics or dietary accommodations if specified

2.2 Automatically Collected Information

Automatically gathered data when you use our website includes:

• IP address and geographic location
• Web browser make and version
• Visited pages and duration of site visit
• Referral sources
• Device specifics (make, display resolution, etc.)

2.3 Cookies and Tracking Technologies

To improve your experience on our website, we use cookies and parallel tracking technologies for:

• Storing your preferences
• Analyzing site performance and use
• Delivering tailored content
• Enhancing our offerings

You can handle preferences for cookies through your web browser options or our consent feature for cookies.

3. How We Use Your Information

The purposes for which we use the collected information are:

• Service Delivery: To facilitate yacht charter services, confirm bookings, and communicate regarding your reservations
• Customer Assistance: To address your queries and offer support
• Transaction Processing: To complete transactions and handle accounts
• Safety and Security: To guarantee the security of our operations and prevent fraudulent acts
• Marketing: To send newsletters and updates, with your consent
• Website Development: To assess user patterns and boost site efficiency
• Compliance with the Law: To comply with applicable legal and regulatory standards

4. Information Sharing and Disclosure

Your personal data is not sold, exchanged, or leased to external entities. We may disclose your details under certain conditions:

4.1 Service Providers

Your information might be shared with third-party companies aiding us in various services such as transaction management, web hosting, email campaigns, analytics, customer service.

4.2 Legal Obligations

We may release your data when required by legal obligations or to comply with court orders, emergency situations, or to examine potential misconduct or illegal activities.

4.3 Business Transactions

During mergers, acquisitions, or asset sales of our business, your data could be part of the assets transferred.

5. Data Security

We employ suitable security measures to protect against unauthorized access, modification, exposure, or annihilation of your personal details, such as encryption, secure servers, and strict access controls.

But, no internet transmission or digital storage facility is impenetrable. Thus, we cannot ensure the complete security of your data.

6. Data Retention

Your personal details are retained for the duration necessary to serve the collected purposes or as legally mandated. Typical retention periods include:

• Charter reservations: 7 years for tax and legal requirements
• Marketing communications: until you unsubscribe or request deletion
• Website analytics: 26 months
• Customer interaction: 3 years from the final contact

7. Your Rights and Choices

You have rights to access, correct, delete (subject to legal restrictions), transfer your data, opt-out from marketing, and manage cookies. To exercise these rights, please get in touch using the contact details provided below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is utilized for site usage analysis. You may opt out via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links to social media networks may be found on our site, and these platforms have their respective privacy guidelines.

8.3 Transaction Processors

Financial transactions are managed by third-party processors compliant with PCI DSS.

9. International Data Transfers

Your data may be moved to and processed in regions outside of Germany. We ensure proper safety measures are in place which are consistent with relevant privacy laws.

10. Children’s Privacy

We do not direct our services to individuals under the age of 13, nor do we intentionally gather their data. Should you believe we have unwittingly obtained such information, please reach out to us promptly.

11. Privacy Policy Modifications

Modifications to this Privacy Policy may be made to reflect changes in our procedures or legal obligations. Any alterations will be conveyed by updating the policy on our website, e-mailing registered users, or posting a notice. Continued use after such changes have taken effect signifies your acceptance of the new terms.

12. Contact Information

For any queries regarding this Privacy Policy or our data handling, please contact us as follows:

13. Compliance with Google Ads User Consent Policy

We abide by the user consent policies of Google Ads. You may alter your cookie and tracking preferences any time via our cookie settings utility.